These are complaints recorded by AMPCO Express, the company that runs the taxi system at Honolulu International Airport, from 2010 through April 2015. You can use the drop-down menus to search by year, type of complaint or outcome, or you can use the boxes over the complaint and resolution descriptions to search for words like "slow," "dirty" or "lost."
|2013-07-12||Dropped off at the wrong hotel. Paid driver $40 and then had to pay another $15 to get to the correct hotel.||Called customer twice and left messages to call back. No response from customer.|
|2013-07-27||Driver took customers to the wrong hotel even though he was given the address.||Wrong telephone number.|
|2011-04-02||Wrong destination-overcharge||Driver apology accepted by Complainant|