Database: Search Honolulu airport taxi complaints

These are complaints recorded by AMPCO Express, the company that runs the taxi system at Honolulu International Airport, from 2010 through April 2015. You can use the drop-down menus to search by year, type of complaint or outcome, or you can use the boxes over the complaint and resolution descriptions to search for words like "slow," "dirty" or "lost."

Displaying 1-10 of 333 results.
DateComplaintResolution
2010-03-04Took Customer to wrong locationReport to Taxi Control
2010-03-28Poor attitude towards cust.Report to Taxi Control
2010-05-28Drove long way to short locationReport to Taxi Control
2010-06-14Refusal of LoadTwo Day suspension w/ 2 pt. Ded.
2010-07-10Blew horn at another customerWritten Warning with two point deduction
2010-08-09Bumped CurbWritten Warning with two point deduction
2010-08-17Refusal of LoadTwo Day suspension w/ 2 pt. Ded.
2010-08-21Double chargeDriver suspended one year (rescinded)
2010-08-26Refused VoucherWritten Warning with two point deduction
2010-09-03Took Customer to wrong locationWritten Warning with two point deduction
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SOURCE: AMPCO Express, Hawaii Department of Transportation;
CREDIT: Dana Williams/Star-Advertiser